EnglishPolishMagyar

Articles

Net Promoter Score

Net Promoter Score is a measure of customer satisfaction and customer loyalty. It is based on a single question: How likely is it that you would recommend [Company X or product Y or service Z] to a friend or colleague?
This question is then scored against a 10point scale (0=Not at all likely, 10 Extremely likely).

Responses between 0-7 are classified as detractors and responses between 9 and 10 as promoters.
Net Promoter Score = % of Promoters - % of Detractors

FacebookTwitter

Kontakt

This email address is being protected from spambots. You need JavaScript enabled to view it.
tel: +44 741 480 7431
tel: +48 12 3410069
tel: :+48 509 259 329

Support

If you have any questions or you need support:

we are available Mondays to Fridays from 9 am to 5 pm (CET)

This email address is being protected from spambots. You need JavaScript enabled to view it.
Call us